What to Do if Your Long-Term Car Hire in Mombasa Breaks Down

car hire

Imagine cruising down the coastal roads of Mombasa, enjoying the scenic views as your long-term car hire transports you seamlessly through this vibrant city. But what happens if your vehicle unexpectedly breaks down? Knowing the right steps to take can make all the difference in such situations. While no one wants to think about car troubles, being prepared ensures a minor inconvenience doesn’t turn into a major headache.

Being equipped with the knowledge of how to handle a breakdown can save you time, stress, and potentially additional expenses. Plus, it adds an extra layer of confidence and security in your long-term car hire experience. This guide will walk you through the essential steps to take when your car decides to take an unexpected pause, ensuring you’re prepared and ready, no matter what Mombasa roads may throw your way.

First Steps to Take When Your Car Breaks Down

Staying calm and collected is your first order of action when faced with a car breakdown. Here’s a simple guide to follow:

– Pull Over Safely: The moment you realise something’s not right, ease your car to the side of the road. Choose a wide area if possible, like a lay-by, to avoid obstructing traffic and ensuring your safety.

– Turn on Hazard Lights: Make sure your vehicle is visible to other drivers by using your hazard lights. This notifies approaching drivers that your car is stationary and alerts them to any potential hazards.

– Prioritise Safety: Your safety and that of any passengers come first. Keep seatbelts fastened, especially if remaining in the car is your best option. If it feels unsafe inside the car, consider moving to a safe spot away from traffic.

– Avoid DIY Repairs: It might be tempting to investigate the issue yourself, especially if you think it’s something minor. However, attempting repairs on the roadside can be dangerous and might invalidate any insurance coverage or agreements in place. Professional assistance is always the best course of action.

Handling a breakdown confidently and efficiently ensures minimal disruption to your journey. Preparation is the key, turning a potentially stressful situation into one you can manage with ease.

Contacting Avenue Car Hire & Leasing for Assistance

Getting help from Avenue Car Hire & Leasing is straightforward if your long-term hire vehicle breaks down. Knowing exactly what to do speeds up the process and gets you back on the road quickly.

Avenue Car Hire & Leasing offers 24/7 roadside assistance, ensuring help is always available whenever you need it. Here’s what you should do:

– Have Your Information Ready: When contacting for assistance, provide details such as your vehicle’s make and model, location, and any known issues. Keeping this information handy helps the support team assess the situation and respond effectively.

– Use Provided Contact Numbers: Make use of the contact numbers you received when hiring your vehicle. These numbers connect you directly to a trained support team ready to assist with any breakdowns or issues you may encounter.

– Describe the Problem Clearly: Explain clearly what happened and any warning signs or unusual sounds the vehicle may have exhibited before breaking down. This information can assist the team in determining whether a quick roadside fix is possible or if towing is necessary.

By being prepared to contact Avenue Car Hire & Leasing, you ensure a swift resolution to your car troubles, minimising downtime and stress. With their dependable service, rest assured that help is always just a call away, keeping your Mombasa exploration smooth and hassle-free.

While Waiting for Assistance

After making the call for assistance, your next step is to wait patiently for the team to arrive. Here are some tips to ensure you remain safe and comfortable during this time.

– Stay Inside the Car: If you’re in a safe location and it’s not too hot or cold, it’s usually best to remain inside the vehicle with your seatbelt on. It provides protection from the weather and ensures you’re out of harm’s way from passing traffic.

– Move to Safety: If your car is in a precarious position or you feel unsafe, carefully exit the vehicle and move to a safe spot, such as behind a barrier or a ditch away from the road. Standing well away from traffic is crucial.

– Keep Calm and Wait: Use the time to relax. You could perhaps listen to some music or an audiobook on your phone. Knowing help is on the way should provide comfort, and staying calm is paramount.

By keeping these steps in mind, you can handle the situation without adding stress or danger to your day. Remember, the goal is to stay safe until the assistance team arrives.

Preventive Measures to Avoid Future Breakdowns

Prevention is always better than cure. To minimise the chances of experiencing a breakdown, consider these preventive measures.

– Regular Maintenance Checks: Routine check-ups maintain your vehicle in top condition and help catch potential issues early. Scheduling these checks keeps your car running smoothly throughout your hire period.

– Observe Warning Signs: Take note of any unusual sounds, vibrations, or warning lights. These could indicate underlying problems that need immediate attention. Promptly addressing these signs can prevent further complications.

– Utilise Driver Services: If you’re unfamiliar with the local routes or prefer a hassle-free journey, consider hiring a driver. A professional driver not only handles the vehicle expertly but also ensures you’re free to focus on other matters.

Employing these preventive strategies boosts your confidence and enhances your driving experience, reducing the likelihood of unexpected interruptions.

Your Reliable Partner in Car Hire

By following the outlined steps, you’re more than ready to tackle any surprises on Mombasa roads. Knowing how to deal with a breakdown, who to call, and what precautions to take empowers you and ensures that any disruption is merely a brief pause in your journey.

Besides, having access to dependable support and a range of tailored services means you’re never alone. From a comprehensive selection of vehicles to expert driver options, you can rest assured that your transport needs are well covered. With the right support, you can focus on enjoying your time in Mombasa, as your travel requirements are handled seamlessly.

For reliable and effortless travel, experience long-term car hire in Mombasa with Avenue Car Hire & Leasing. Benefit from a wide range of vehicles tailored to meet your needs, ensuring every journey is smooth and enjoyable. Whether you require a car for business or leisure, explore our comprehensive fleet to find the perfect match for your adventure on the Kenyan coast.